Architect-led delivery team icon

Architect-led Delivery Team

A lead D365 Commerce and F&O solution architect leads. A proven Insight Dynamics team delivers. One unit, plugged into your project team or your implementation partner.

Includes:

  • Architecture and design authority for the commerce scope
  • Hands-on build, configuration and integration by our team
  • B2C, D2C, B2B and e-commerce on D365 Commerce and F&O; Business Central and LS Central for mid-market
  • Cutover, hypercare and adoption until the business runs on the system
Talk about your project
Solution Architecture and AI Readiness Assessment icon

Solution Architecture & AI Readiness Assessment

A fixed-scope audit of your Dynamics 365 Commerce landscape, with a roadmap you can defend at board level.

Includes:

  • Solution architecture review and process gap analysis
  • Integration, data and extension model check: is the landscape agent-ready?
  • Shortlist of AI and agent candidates in your commerce processes, with value and risk
  • Prioritised roadmap, optional implementation support
Request your assessment
Senior Architect on Call icon

Senior Architect on Call

A senior D365 Commerce architect on retainer, for your own team or alongside your implementation partner.

Includes:

  • Design and architecture reviews before you sign off
  • Estimate and change-request checks by someone who knows what the work should cost
  • Escalation support while a date can still be saved
  • Fixed days per month, or full-time through a critical phase
Explore retainer options

Already working with an implementation partner?

We are an implementation partner ourselves. When another partner is already on your programme, we agree with you up front which seat we take: the commerce workstream inside their delivery, or an architect on your side reviewing it. One seat per programme, never both.

How we work alongside other partners

Not sure what you need?

We always start with a Discovery Call: 30 minutes to understand your situation, share honest feedback and point you in the right direction.

Book your Discovery Call

FAQ

Do you only work with Microsoft Dynamics 365?

Mostly, yes. Dynamics 365 is our core expertise, especially in retail and commerce, but we also support clients on other ERP platforms when it makes sense.

Can you help us recover a struggling implementation?

Yes. We're often called in when a project feels stuck or isn't delivering on expectations. We start with a Solution Architecture Assessment and work with you to get things back on track.

What industries do you work with?

Mainly retail and commerce, but we also work with logistics, manufacturing, and other process-heavy sectors.

What size companies do you work with?

Mostly mid- to large-sized businesses, often rolling out Dynamics 365 across multiple countries or teams.

Do you also support organizational change and user adoption?

Absolutely. Technology is only part of the puzzle. Successful transformation lives or dies by how well people understand, adopt, and trust the change. We help you align people, processes, and systems, so your Dynamics 365 creates real impact. We stay involved past go-live until the business runs on the system, because lasting adoption starts inside the organization, not in the project plan. Our architects are Prosci-certified, so change management sits inside the delivery, not next to it as a separate service.

Do you also work for implementation partners?

Yes. We are an implementation partner ourselves, and other partners bring us in for the commerce scope of their Dynamics 365 programmes. When another partner is on the programme, we agree up front which seat we take, theirs or yours, never both. We never approach a partner's client and we do not bid against a partner we supply.

Do you offer fixed project pricing or only hourly?

We offer both. For audits and scoped projects, we can give you a fixed fee. For longer-term or flexible support, we recommend our monthly retainer options.

Can we work together on an ongoing basis?

Yes. Many of our clients work with us on an ongoing basis through our monthly retainer options, with fixed hours or on-call expert support that adapts to your needs.

Let's talk about your Dynamics 365 Commerce project

Book your Discovery Call